- Jul 17, 2012
- 1,085
- 38
Have to share this less than desirable experience....
We have a new USSSA sanctioned team.... we are PAE. We registered for a Jan 25th indoor tournament in mid December. The max field was listed at 8. We sent our check in last week, after talking with the local office admin and all seemed OK. I just recently received notification that my team is on the waiting list as the 5th team in what is now a reduced field of 4 tems in the tourney. We were the 1st to register online, but apparently the 5th check to be processed, so we're told we are out. They claim to have sent Multiple, and Several notifications out regarding payment and availability, but I received nothing, and they are unable to reproduce the e-mails, as they claim they are "System Generated". How would you handle it, knowing your team is going to be devastated when you tell them? Climb the Ladder of authority above and beyond the regional director? Just for reference, I exchanged a few e-mails with the local director, and he seems to be unbothered by what I consider to be wrong-doing.
Sorry...need to vent.
We have a new USSSA sanctioned team.... we are PAE. We registered for a Jan 25th indoor tournament in mid December. The max field was listed at 8. We sent our check in last week, after talking with the local office admin and all seemed OK. I just recently received notification that my team is on the waiting list as the 5th team in what is now a reduced field of 4 tems in the tourney. We were the 1st to register online, but apparently the 5th check to be processed, so we're told we are out. They claim to have sent Multiple, and Several notifications out regarding payment and availability, but I received nothing, and they are unable to reproduce the e-mails, as they claim they are "System Generated". How would you handle it, knowing your team is going to be devastated when you tell them? Climb the Ladder of authority above and beyond the regional director? Just for reference, I exchanged a few e-mails with the local director, and he seems to be unbothered by what I consider to be wrong-doing.
Sorry...need to vent.