I purchased my daughter a Monsta Hype directly from the website last year and paid $150 for a NIW nonreturnable -10 drop. It took a long time to break this bat in, but it got hotter the more it was used. Then, it went dead out of nowhere. We couldn't figure out what happened until I read there's an inner barrel that also needs to be broken in. So, we kept swinging it and it got even hotter the second time around. This bats hits lasers and bomb shots if you catch in on the sweetspot. However, the sweetspot is very small and the balls don't respond well off mishits. It actually performed better in cold weather and haven't had any cracks. I can't say anything about the owner or Monsta customer service since I have not dealt with either. I can say I was impressed with the performance of this bat when hit on the screws and not a bad pickup for $150. Heard the Fulcrum is similar to the Hype.