Love ours. D has one, and I as well.
Ran mine over last year, cracked case, but still works.
Use the 24oz water bottles daily. Lifetime warranty honored at scheels with in store replacement.
Great products, both.
D has had this bag for 2 years, going on 3, no issues yet. She likes the organization compartments when its on the fence. If you want a bulk bag with wide open compartments, this is not for you, it is great for us OCD types who HAVE to be organized.
The zippers were a priority for her as well...