I ordered my daughter a custom Rawlings HOH glove for Christmas. It arrived yesterday with the wrong number stitched on it. She’s #9 and it came with #6 on it, and no I’m not looking at it upside down. Part of me says it’s no big deal, but the other part says I paid a pretty penny for it so it should be right. I don’t know how my daughter feels about it yet because she hasn’t seen it yet. What would you do in this situation? Photos attached are what I ordered vs what I received.
Custom Rawlings Arrived Not As Ordered
- Thread starter crystal9999
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- Feb 7, 2014
- 553
- 43
Call customer service...they should correct this at no cost to you. Sucks they didn't get it right the first time.
- Jan 8, 2019
- 666
- 93
Give it to her and let her know you (Rawlings) is working on the correction. Then contact Rawlings (likely Monday). They’ll make it right if it’s their mistake.
Thanks guys, they are closed until the 28th, but I will give them a call 
Ship the number 6 glove to me after you get the number 9.
- May 16, 2016
- 946
- 93
What did Rawlings say after contacting them?
